How quickly can ParaMed start processing our claims?+
Most practices are fully onboarded and actively processing claims within 48 to 72 hours of signing. Our onboarding team handles the complete setup — EHR integration, payer credentialing verification, fee schedule loading, and team introductions — with zero disruption to your current workflow. There is no gap in claims submission during the transition. We begin processing claims on day one and work your existing backlog of pending and denied claims simultaneously.
Do I have to change my practice management software or EHR?+
No. ParaMed integrates with all major EHR and practice management systems — including Athena, eClinicalWorks, Kareo, DrChrono, Epic, Allscripts, Greenway, Modernizing Medicine, and 40+ others. We work within your existing systems — you don't change anything. Our integration is typically complete within 24–48 hours of onboarding.
How do you handle claims that are denied?+
Every denial is identified within 48 hours, analyzed for root cause, and actioned immediately. Denials that can be corrected and resubmitted are turned around the same day. Denials that require a formal appeal are escalated to our denials team, who prepare complete appeal packages with supporting clinical documentation and submit them within the payer's appeal window. We track every appeal through to resolution. No denial is ever abandoned.
What does ParaMed's claims processing actually cost?+
ParaMed is compensated as a percentage of collections — we only get paid when you get paid. There are no setup fees, no monthly minimums, no long-term contracts, and no hidden charges. Our fee is typically a small percentage of net collections, meaning our compensation is entirely aligned with your success. Most practices see our fees more than offset by the revenue increase we generate within the first 90 days.
How do I know what's happening with my claims at any given time?+
You have 24/7 access to a real-time claims dashboard that shows the complete status of every claim — pending, submitted, in adjudication, paid, denied, or under appeal. In addition, you receive comprehensive monthly reports covering all key performance metrics, and your dedicated account manager is available directly via phone and email for any questions.
Is patient data safe with ParaMed?+
Patient data security is our highest priority. ParaMed is fully HIPAA compliant, operates under a signed Business Associate Agreement (BAA), uses 256-bit encryption for all data in transit and at rest, and maintains multi-factor authentication across all systems. Our infrastructure undergoes regular third-party security audits, and all staff complete annual HIPAA training.
Can ParaMed handle multiple providers and multiple locations?+
Absolutely. ParaMed scales seamlessly from solo practitioners to large multi-provider, multi-location health systems. We manage separate fee schedules, payer contracts, and credentialing for each provider and location — with consolidated reporting that gives you both individual provider performance and organization-wide revenue visibility.