FAQ’s

We take data security seriously. ParaMed Billing Solutions employs state-of-the-art encryption and compliance measures to safeguard sensitive information. Our commitment to secure data handling is unwavering, ensuring the confidentiality and integrity of your practice’s data.

We’ve consistently delivered exceptional results for our clients, earning their trust and glowing testimonials.We work tirelessly to resolve claim denials, maximize reimbursements, and advocate on your behalf. Our goal is to recover outstanding revenue for your practice.

Yes. Our billing managers are available to all of our clients around-the-clock, every day of the year. Additionally, all of our billing professionals will be available to you and your team at all times throughout regular business hours. We serve as an extension of your company rather than just your billing company, so we will respond to any inquiries you might have right away. The only acceptable methods of communication with our staff are by phone or email. Your problem will be resolved right away. There won’t be a waiting period before you receive an answer to your query.

Your account will be managed by a dedicated Account Manager with extensive experience in medical billing and coding. This individual will serve as your primary point of contact, ensuring personalized attention and tailored solutions to meet your needs. They will collaborate closely with our expert team to address concerns, streamline processes, and provide regular updates on your account’s performance. Rest assured, we prioritize clear communication and accountability throughout our partnership.

Yes, we have our Patient Help Desk to communicate with your patients regarding their bills or any information about their visits. Our Patient Help Desk can schedule appointments with your patients, follow-up, notice or any further inquiries.